中文 English

企业数字化运营专家

INSURANCE INDUSTRY

YIDATEC has effectively improved their competitiveness for enterprises in insurance industry through overall solutions of professional IT services , innovative science and technology and high-end customer service. Meanwhile, YIDATEC’s perfect service system can provide convenient and fast localized services for insurance companies. For insurance industry , YIDATEC owns a series of "end-to-end" solution ability from consultation, solutions, systems development and operations to system integration and has offered solutions for many domestic insurance institutions.

Insurance Company Exclusive
YIDATEC provided

The most competitive insurance enterprises

By YIDATECH ’s integrated service, insurance enterprises s will be of powerful competitiveness

High-end Customer Service

Business opportunity digging

insured customer return visit

field shop invitation

customer data cleanser

Innovative Science and Technology

Voice recognition

mobile Internet

cloud computing

big data

Professional IT Service

IT system integration

ITHELPDESK

business system and application software development IT system operation maintenance and monitoring

Integrated IT Service

YIDATEC is able to provide but not limited to the following IT services for insurance companies. YIDATEC is a complete IT service provider, who provides personalized IT services according to customers’ needs.

  • IDC Service

    · Server hosting · equipment on the shelf

    · equipment inspection

    · Parts replacement · spare parts collection

  • System Integrated Service

    · Enterprise computer room construction

    · network setup · server configuration

    · IT hardware and software integration

    · call center system integration and so on

  • IT System Monitoring and Maintenance Service

    · Deal with IT system failure and emergency

    · IT system resources monitoring

    · IT system daily maintenance

    · IT system port monitoring

  • Business System and Software Development Service

    ·Structure design of business system and application software

    · One-time development of business system and application software

    · Iterative development of business system and application software

    · Business system maintenance Business system test

YIDATEC Innovative Technology

  • WeChat Customer Service Platform
  • WeChat Meeting System
  • Cloud Processing Platform
  • Cloud Knowledge Base Management System
  • Big Data Service

Face the Customer Service of Insurance Industry

The customer service center of YIDATEC primarily provides insurance industry enterprises with both inbound and outbound services. According to customers’ requirements, our customer service center can supply multiple services as follows.

  • Insurance business consultation
  • business opportunity digging
  • insurance appointment
  • new contract return visit
  • online insurance acceptance
  • new contract return visit
  • complaint
  • fee notice
  • handling change
  • data cleaning

YIDATEC provides BPO business and data entry for insurance industry, which mainly includes the following types of business. In addition, we can also provide process analysis and optimization consulting services according to customer needs.

Related Cases

  • 为某大型寿险公司提供技术支持

    保险单新契约回访:客户服务代表通过外呼对客户信息核实补全,并进行保险责任的告知、申明工作。保全录入:围绕契约变更、年金或满期金给付等项目而开展的售后服务工作。

    More >>
  • 为中国保险行业集团公司提供技术支持

    保险电销业务

    More >>
  • 为中国最大的商业银行提供技术支持

    从中心建设,到业务运营,再到流程优化全方位决绝方案

    More >>
  • 为中国某大型寿险公司提供技术支持

    客服中心咨询服务&知识库产品;电话回访等外呼类客服业务

    More >>